Known Limitations
Use these limitations as review reminders before you rely on automation or send evidence outside your organization.
- AI can misread receipts, dates, VAT, purchasers, descriptions, blank status, prohibited status, or multiple-receipt files.
- Schedule import supports a specific CSV shape and is not a general payroll importer.
- Monzo purchaser data can be incomplete, so Settings and manual review matter.
- Receipt URLs can expire or fail.
- Duplicate detection can miss items when vendor names or transaction shapes differ.
- Very large document sets can still be slow.
- Email-in is supported but should not be the main route when company-card bank imports are available.
- GrantKeeper does not decide whether a cost is eligible under a funder policy.
- Renaming a grant updates the name on its entries. Deleting a grant leaves its name on historical entries but removes its reporting and context. Archive instead of deleting when you need to retain the grant history.
- Only rules you confirm on a grant are given to the AI. A drafted answer that was never confirmed has no effect on generated descriptions.
- Grant context analysis depends on what you upload. If the award paperwork does not state a rule, the AI cannot infer it, and the gaps list tells you what was missing.
- Grant context documents are read at analysis time only. Editing a grant's documents does not retrospectively rewrite descriptions on entries that were already generated.